Reputation Management

Reputation Management That Performs in an AI-Powered World

Your online reviews aren’t just star ratings anymore, they’re digital trust signals that impact how both people and AI systems see your brand. In today’s search landscape, where AI Overviews and zero-click results are shaping consumer decisions, your reputation can either fuel visibility or cause you to vanish from consideration.

At The Moran Group, we help you turn exceptional service into powerful, persuasive reviews that improve your ranking, build trust, and drive real business results.

How Many 5-Star Reviews Do You Need?

Curious how close you are to your next ratings goal? Use our free calculator to find out exactly how many 5-star reviews you need to reach your desired Google rating.

Just enter your current average, total number of reviews, and target rating.
We’ll do the math. You focus on delighting your customers.

Why Online Reviews Matter More Than Ever

In an AI-driven search environment, your Google reviews influence more than human buyers, they also affect how generative search engines rank and describe your business.

Green icon of a shield with a star in the center, three stars above, and ribbon details, representing excellence or recognition.

Boost Trust Instantly

Over 90%* of consumers read reviews before deciding. Great ratings build credibility at a glance, often before a customer even visits your website.

Improve Visibility Across AI & Search Engines

High-quality, consistent reviews help your business show up more often in local results, Google Maps, and AI-generated summaries.

Uncover Insights That Drive Growth

Reviews reveal what you're doing right and where you can improve, insights that help you lead, not follow.

*Source: Capital One Shopping Online Review Statistics

Our Proven Approach to Reputation Management

Our strategies are tailored for industries where trust and visibility matter most, from automotive and healthcare, to multi-location franchises, legal practices, and education.

  • Automated Review Requests - Send review invites at the perfect moment, right after a positive customer interaction, whether it’s via SMS, email, or QR code prompts.
  • Simplified Review Funnels - Make it effortless for customers to leave 5-star feedback with custom landing pages and direct Google links.
  • Real-Time Monitoring & Alerts - Stay in the loop with alerts for new reviews. Never miss a beat (or a chance to respond professionally).
  • Negative Review Handling - Got a tough review? We guide you on how to respond in a way that can turn critics into brand advocates.

Ready to Learn More?

Fill out the form below and a Marketing Strategist will contact you soon. Or call us for immediate assistance (225) 769-1059‬.

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